Terms of service

1 About BoardConquest

BoardConquest is a web application for board game enthusiasts. It lets you build a personal library of board games, upload PDF rulebooks, ask the Rules Arbiter about the rules, sync your collection with BoardGameGeek (BGG), plan game nights with friends, run or join clubs, log plays and statistics, and follow board game news.

The Service and the SaaS application are provided by Dawid Sugajski, who runs them as an unregistered business activity (the "Provider"). Contact regarding the application, account access, personal data and technical support: admin@boardconquest.com.

Postal address: Grodzieńska 16 Wrocław 51-356

2 Definitions

User - a person who creates an Account and uses the Service; a natural person acting for a company or organisation binds it (section 3.2). Account - an individual user account secured with a password or a Google sign-in. Content - any data the User uploads to the Service, including PDF rulebooks, game metadata, notes, plays, photos and chat messages. Consumer - a User who uses the Service for purposes not directly related to their business or profession; the consumer rules of these Terms also apply to a natural person running a business for whom the contract is not of a professional nature.

Subscription - an optional paid plan unlocking additional features. Rules Arbiter - the chat that answers questions about rulebooks using a language model; it is an AI system, and its answers are written by the model (section 9).

BGG - BoardGameGeek (boardgamegeek.com), a third-party service the User may optionally connect to import their collection.

3 Eligibility

You may use the Service from the age of 16 (in the United States, from 13). By using the Service, you confirm that you meet this requirement.

If you use the Service on behalf of an organisation, you confirm that you are authorised to bind that organisation to these Terms.

4 Account and security

Creating an Account requires a valid e-mail address and a password, or a sign-in with Google. The Provider may require e-mail verification. Keep your sign-in details confidential; you are responsible for activity under your Account that results from not keeping them safe.

You must notify the Provider immediately if you suspect unauthorised access to your Account. The Provider may suspend or terminate an Account for a serious or repeated breach of these Terms or of applicable law, and tells you why as described in section 20. If the Provider closes a paid Account for a reason you did not cause, the unused part of a prepaid period is refunded pro rata.

You may delete your Account at any time. Your personal data is then deleted as described in the Privacy policy (section 7, Retention).

5 Features and licence to use

Subject to these Terms, the Provider grants you a personal, non-exclusive, non-transferable, revocable licence to use the Service, in particular for managing your board game collection, rulebooks, meetings and play history. If you use the Service on behalf of a group or organisation, you are responsible for having the authority to enter and manage the related data.

Some features (e.g. the Rules Arbiter, BGG sync, news aggregation) depend on third-party services and may be temporarily unavailable or rate-limited; changes to them follow section 16.

To keep the Service available to everyone, usage limits apply to each account: the number of PDF files added per day and, on the free plan, per month, the number of pages per file and the number of automatically generated game summaries per day. The current values for each plan are listed on the Plans and pricing page. When a limit is reached the action is refused until the limit renews; data already stored is not affected. The Provider may adjust the limits to protect the Service; a change that limits the free plan or a paid plan is announced in advance as described in sections 16 and 19.

To use the Service you need a current version of a common web browser with JavaScript and cookies enabled, an internet connection and an e-mail address.

6 Paid plans and payments

Selected features are available as paid Subscriptions. Prices, billing cycles and feature scope are presented on Plans and pricing before purchase.

Our order process is conducted by our online reseller Paddle.com. Paddle.com Market Ltd is the Merchant of Record for paid orders: you buy the Subscription from Paddle, under Paddle's buyer terms, and Paddle collects the payment, calculates the applicable taxes, issues the purchase document or invoice and handles payment processing. The use of the app itself is governed by these Terms, between you and the Provider.

The Provider does not store your full payment card details. A Subscription renews automatically for another billing period of the same length, at the price shown at checkout or announced under 6.4, until you cancel renewal. A trial, where offered, becomes a paid Subscription when it ends unless you cancel it before; the checkout shows the price and the date of the first charge. You can cancel renewal online at any time with "Cancel renewal" on Plans and pricing or through Paddle; it takes effect at the end of the current billing period, and you are not charged again. Paddle may handle payment-related customer service inquiries and returns/refunds as the Merchant of Record, while BoardConquest handles application operation, account matters and technical support.

The Provider may change Subscription prices or end a plan for future billing periods. We tell you by e-mail at least 30 days before such a change applies to your Subscription; it never applies to a period you have already paid for, and you can cancel renewal before it applies at no cost.

7 Right of withdrawal (EU/EEA consumers)

Consumers residing in the EU/EEA generally have the right to withdraw from a paid Subscription within 14 days from the conclusion of the contract, without giving any reason. Until the 14th day after purchase, and again for 14 days after every renewal, you can do this yourself with the "Withdraw from contract here" button next to your subscription on Plans and pricing - no explanation or justification is required. You confirm it with "Confirm withdrawal"; the Subscription then ends at once, we send you a confirmation by e-mail, and Paddle returns the full price to the payment method you used within 14 days. The 14 days after a renewal go beyond the law, which counts them from the conclusion of the contract. Outside these periods the withdrawal button is not available; if you believe your case requires an exception, use the Contact page and describe the situation. Refunds, card charge issues and invoice issues may be handled directly by Paddle Support as the Merchant of Record.

If you ask for the Subscription to start straight away, you still have 14 days to withdraw. The right ends earlier only if the service has been fully performed within that time with your prior express consent and your acknowledgement that you lose the right once it is fully performed (art. 16(a) of Directive 2011/83/EU; art. 38 par. 1 point 1 of the Polish Consumer Rights Act). Within the 14 days you get the full price back, as described in 7.1.

8 User Content and rulebooks

You retain all rights to the Content you upload. You grant the Provider a non-exclusive, worldwide, royalty-free licence to your Content, limited to what is needed to provide and secure the Service for you and for the people you share the Content with or publish it to. The licence covers: recording and copying the Content in digital form, storing it in computer memory and on servers, processing it (for example extracting text, making page images and indexing it for the Rules Arbiter), and making it available to you and to the users it is meant for (for example your friends, club members or, for a public club page, anyone on the internet). It lasts while the Content is stored in the Service. The Provider does not use your Content to train language models.

You represent and warrant that you own the Content or have the necessary rights to upload and use it within the Service. In particular, you must not upload PDF rulebooks or other materials that infringe third-party copyrights or licences. The Provider may remove Content that, on reasonable grounds, appears to infringe these Terms or applicable law.

Content you use with the Rules Arbiter is sent to an external language-model provider for processing (see the Privacy policy). Do not upload content that contains sensitive personal data, trade secrets or other information you are not authorised to share.

9 Rules Arbiter answers

The Rules Arbiter is an AI system: a language model writes its answers from the rulebook PDFs you upload and from general language-model knowledge. Its answers may be incomplete, outdated or incorrect. They are for information and do not replace the official rules of any game.

Before you rely on an answer in a matter that is important to you, check it against the rulebook. This does not limit your statutory rights.

10 Acceptable use

You agree not to: (a) violate applicable law or third-party rights, (b) upload malware or attempt to compromise the security of the Service, (c) attempt to access other users' data, (d) scrape, reverse-engineer or copy the Service beyond what is allowed by mandatory law, (e) use the Service to send spam or unsolicited communications, (f) impersonate other persons.

A serious or repeated violation may lead to the suspension or closing of the Account (section 4) and, where applicable, to legal action.

What may not be published on club pages, boards, chats and profiles, and what happens when it is, is described in section 20.

11 Intellectual property of the Service

All rights to the Service, its source code, design, trademarks and documentation belong to the Provider or its licensors. These Terms do not transfer any of those rights to you, except for the limited licence to use the Service under section 5.

12 Personal data and privacy

The controller of personal data processed in connection with the Service is the Provider, Dawid Sugajski (contact: admin@boardconquest.com). The Privacy policy is the full information about personal data under art. 13 and 14 of the General Data Protection Regulation (Regulation (EU) 2016/679, "GDPR"): what data we process and why, the legal bases, the recipients, transfers outside the EEA, how long we keep the data, cookies and your rights, including the right to lodge a complaint with a supervisory authority.

13 Cookies and local storage

The Service stores strictly necessary cookies and browser storage entries (sign-in, protection against forged requests, your language) without consent, as allowed by art. 399 par. 3 point 2 of the Polish Electronic Communications Law and art. 5(3) of the ePrivacy Directive. Other entries and the usage statistics are used only with your consent, which you give or withdraw at any time in the cookie banner. The Privacy policy (section 8) lists them.

14 Newsletter

If you opt in during registration or in your account settings, the Provider uses your e-mail address to send product updates and newsletters (consent under art. 398 of the Polish Electronic Communications Law). You may unsubscribe at any time with the link in each message, in your account settings or by contacting us; this withdraws the consent.

15 Information for users in the United States

The Provider does not sell personal data and does not share it for cross-context behavioural advertising. Wherever you live, you can ask us to see, correct or delete your data; the Privacy policy (section 9) and section 19 say how.

Children under 13 are not allowed to use the Service. We do not knowingly collect personal information from children under 13 (COPPA). If you believe a child has provided us with personal data, please contact us so we can delete it.

16 Service availability and changes

The Provider strives to keep the Service available 24/7 but does not guarantee uninterrupted operation. Maintenance, third-party outages or force majeure may cause temporary unavailability.

The Provider may change the Service for these reasons: security, compliance with the law, technical development, new features, or a change of a third-party service the Service relies on. A change costs you nothing. If a change significantly worsens your access to or use of a paid Subscription, we tell you by e-mail in advance what changes and when, and you may end the Subscription free of charge within 30 days of the change or of our message, whichever is later; the unused part of the paid period is then refunded. This does not apply when you can keep the previous version at no extra cost.

The Provider may end the Service as a whole. Every Registered User is told by e-mail at least 30 days before the Service ends, and the date is shown in the app. From that message no Subscription or trial can be bought and the renewal of every Subscription is cancelled, so no one is charged again. Until the last day you can use the Service and download your data with "Download my data" in your account.

If a period you have paid for runs past the day the Service ends, the unused part is refunded pro rata through Paddle to the payment method you used, within 14 days of the end. After the end, Accounts and personal data are deleted as described in the Privacy policy (section 7, Retention), except for the data the law requires us to keep.

17 Liability

Towards consumers, the Provider is liable under the law that applies to them, including for a Service that does not conform to the contract; these Terms do not limit that liability.

Towards users who are not consumers, the Provider is not liable for lost profits, and its liability for any other damage is limited to the amounts the user paid in the 12 months before the event. This limit does not apply to damage caused intentionally or to personal injury.

18 Governing law and disputes

These Terms are governed by the laws of Poland, without prejudice to the mandatory consumer-protection rules of the country where the consumer has their habitual residence. We try to resolve disputes amicably; please contact us first at admin@boardconquest.com. Disputes that cannot be resolved amicably will be settled by the court having jurisdiction under applicable law, in particular taking into account the consumer's domicile where mandatory law so provides.

19 Changes to the Terms and contact

The Provider may amend these Terms for valid reasons (changes in law, new features, security). Registered Users will be notified by e-mail or in-app at least 14 days before changes take effect; if you do not accept the changes, you may terminate your Account before they enter into force. Questions, application operation issues, account issues and personal-data requests should be sent to admin@boardconquest.com; complaints are described in section 21. Payment, card, tax, invoice and refund matters may be handled by Paddle Support as the Merchant of Record.

Single point of contact under the Digital Services Act (Regulation (EU) 2022/2065, art. 11 and 12), for users and for authorities: admin@boardconquest.com, in Polish or English. A person answers every message.

20 Content on club pages, boards, chats and profiles

Club pages, club boards, club meetings, chats and profiles are seen by other people, and club pages by anyone on the internet. You must not publish there: (a) hate speech, slurs or attacks on people for their origin, religion, gender, sexual orientation or disability, (b) sexual or pornographic content, (c) threats, incitement to violence or to self-harm, (d) offers of illegal goods, drugs or weapons, (e) scams, phishing or requests for passwords, codes or payment data, (f) personal data of other people without their consent, (g) spam and advertising not related to board games, (h) impersonation of other people, clubs or organisations.

When club texts are saved (the club page, board posts, club meetings and tables), a text with a word that is not allowed is refused and the word is named; chats and profiles are not checked by the word list. Public club pages are checked automatically twice a day: a page with content that clearly breaks these rules is hidden at once until an administrator reviews it, and other findings go to an administrator. The club owner is told by e-mail.

An administrator may make a hidden page visible again or, after a warning sent by e-mail with the reason, delete the club page with its members, board and chat; the owner's Account and meetings stay. Serious or repeated violations may also lead to the suspension of the Account (section 4).

Anyone can report content they consider illegal or against these Terms with the Report button next to it (on a club page, a board post, a chat message, a profile or an official rulebook) or through the contact page. A report says where the content is and why it is illegal or against these Terms; a name and an e-mail are optional. With an e-mail we confirm the report and tell the reporter the decision and its reasons. We decide without undue delay; a person reviews and decides every report.

When we remove or hide your content, suspend or close your Account, or revoke a publisher status, we tell you by e-mail what we did, the facts and the rule or law it rests on, whether an automatic check was involved, and how to contest it: write to us through the contact page or to admin@boardconquest.com and a person reviews the decision again; you can also go to court.

How we moderate: a word list refuses forbidden words when club texts are saved (the club page, board posts, club meetings and tables; not chats or profiles); an automatic check of public club pages twice a day hides a page with clearly forbidden content until a person reviews it and passes other findings to a person; reports are reviewed by a person; every removal and suspension is decided by a person. A report and its decision are kept for one year after the decision, then deleted.

A report can name a threat to the life or safety of a person; such reports are reviewed first. When information suggests a criminal offence that threatens someone's life or safety, we inform the police or the prosecutor of the country concerned at once and give them the information we have (art. 18 of the Digital Services Act). If someone is in danger right now, call the emergency number 112.

21 Complaints

You can complain about the Service, including when it does not work as these Terms describe, by e-mail to admin@boardconquest.com or through the contact page. Describe the problem, when it happened and what you expect. We answer by e-mail within 14 days of receiving the complaint. Complaints about payments, charges and invoices can also go to Paddle, the seller of paid plans.

If you are a consumer and we do not settle the matter, you can get free help from a municipal or district consumer ombudsman or a consumer organisation, and in Poland also from the Trade Inspection (Inspekcja Handlowa); the Office of Competition and Consumer Protection lists them at uokik.gov.pl. Using them is voluntary, and you can always go to court (section 18). When we do not accept a consumer's complaint, our answer says whether we agree to take part in out-of-court resolution of the dispute and, if we do, names the body (art. 32 of the Polish Act on out-of-court resolution of consumer disputes).